01
Priority
The customer confirms whether the goal is the device or unbacked-up data. If data comes first, ForceData assesses first.
Method
The process separates functional repair from data recovery before power, disassembly or board intervention.
01
The customer confirms whether the goal is the device or unbacked-up data. If data comes first, ForceData assesses first.
02
Model, serial number, symptom, visible damage, previous attempts and backup status are recorded.
03
Liquid, corrosion, manipulation and risk are identified before power is applied.
04
Current draw, voltages, charging and sequences are measured to isolate the fault domain.
05
The intervention, scope and limits are communicated before repair.
06
The defined action is completed and the original symptom, charging, startup and stability are checked.
The outcome may be a validated repair, a demonstrated limitation or referral to ForceData when information comes first.